Privacy Policy

1. Information We Collect

When you submit our eligibility form, contact us, or communicate with us, we may collect:

• Personal identifiers — full name, email address, phone/WhatsApp number, city, and country of residence.
• Academic information — your current qualification, field of study, target degree, and preferred intake.
• Communication records — messages exchanged with our advisors via WhatsApp, email, or the contact form.
• Technical data — IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools such as Google Analytics (Google tag / gtag.js).

2. How We Use Your Information

• To evaluate your eligibility for Italian university admissions and respond to your enquiry.
• To communicate with you about your application, document requirements, and consultancy services.
• To improve our website, services, and marketing through aggregated, anonymized analytics.
• To comply with legal obligations and protect against fraudulent or unauthorized activity.

3. Sharing of Information

We do not sell your personal information. We may share it with:

• Universities you apply to, admission portals (e.g. Universitaly), or document verification bodies (e.g. CIMEA), strictly where necessary to process your application.
• Service providers who support our operations, such as form-processing, hosting, and analytics providers, under confidentiality obligations.
• Authorities, where required by law, regulation, or valid legal process.

4. Cookies & Analytics

Our website uses cookies and similar technologies, including Google Analytics, to understand how visitors use our site and to improve our services. Analytics cookies are only set if you click "Accept" on our cookie banner; until then, Google Analytics runs in a restricted mode (Google Consent Mode) that sets no cookies and sends only limited, cookieless signals that Google uses to estimate overall visitor numbers. You can change your choice at any time via Cookie Settings. You can also disable cookies through your browser settings, though some site features may not function properly as a result.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services, respond to your enquiry, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time, subject to legal retention requirements.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise these rights, contact us using the details below.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites (such as WhatsApp or university portals). We are not responsible for the privacy practices of these third parties and encourage you to review their respective policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Email: info@italyunipathways.com
WhatsApp: +39 350 883 6325